Refund Policy

Thanks for shopping at UpDesign. If you’re looking to return or exchange your order for whatever reason, we're here to help.

GENERAL RETURN POLICY

All returns must be postmarked within 14 days from the fulfillment date.

Refund to original payment method.

Make sure your returns are unused and undamaged. You should include Return items in the return package.

Customers ship with the carrier they choose. Customer pays shipping costs.

If you want a return, refund, or exchange, and if you have further questions, feel free to contact us using Contact Form

After receiving your return request, we will process it within 30 days. You’ll be notified of the return status by email.